Abstract
Many people with intellectual disabilities in Norway attend municipal day centers where they engage in activities and work-tasks with support from staff. The purpose of day centers is to offer meaningful activities for individuals who are not included in ordinary work. Little research has been done on day centers, and we have limited knowledge of which social and cultural norms apply in such a sheltered context. This article focuses on how employees facilitated the participation of workers with intellectual disabilities through social support and in interaction. This study has a qualitative ethnographic design. Data were collected through participatory observation and interviews and analyzed thematically. We found that the participants alternated between roles and frames of interaction: a work frame and a care frame. Each frame had different norms for interaction and role performance. This study adds to our knowledge about day centers for people with intellectual disabilities.
